WHAT WE DO

We provide builder's warranty management and administrative services for residential and commercial projects.

Reduce warranty costs

Documented warranty protection

Increase customer satisfaction

Decrease legal Risk

Boost brand image

SERVICES FOR BUILDER

Third-Party Warranty Management
  • Impartial third party
  • Consistent and layered homeowner education – maintenance responsibilities
  • Warranty document aligned with NAHB & RCPG standards
Comprehensive Warranty Management
  • Comprehensive buyer walkthrough programs
  • Schedule subcontractors to perform warranty work
  • Written warranty protection – signed warranty acknowledgements on every home
  • Call-ins and claims managed by dedicated account managers
  • Interactive web-based system for tracking punch list and warranty items

SERVICES FOR BUILDER’S HOMEOWNERS

  • 24-hour emergency service
  • Post occupancy communication
  • Documented conversations
  • Regular follow-up on warranty claims through completion
  • New Home Orientation – Standardized orientation to home operations

From our Resource Center