ProHome Knowledge Center
ProHome’s Knowledge Center is designed to provide you with helpful information about new construction, homeownership and home maintenance. If you don’t see what you are looking for, please don’t hesitate to submit a contact form with a suggestion for an article you would like to see, and we can research that.
The Case to Outsource Builder Warranty Management
The average home takes 98 warranty touchpoints in year one. Run the math, then see why builders outsource builder warranty management.
Understanding Your Warranty Obligations as a Builder
When a new home closes, many builders wonder: How much warranty work will land back on our plate? The reality—if you partner with ProHome—is surprisingly simple: very little. A
How ProHome Inspections Ensure Quality & Lower Warranty Costs
How ProHome Protects Your Brand Before the Buyer Ever Moves In Your Reputation Starts Before the First Handshake In new home construction, first impressions aren’t made at move
Why Handling Punch Lists In-House Slows You Down (And What to Do Instead)
Why Handling Punch Lists In-House Slows You Down (And What to Do Instead) Managing Buyer Punch Lists Without Draining Your Resources For builders and developers alike,
How Builder Warranty Management Strengthens Your Brand and Enhances Customer Satisfaction
For home builders, success isn’t just measured by the quality of the homes they construct—it’s also reflected in how smoothly they manage the post-sale experience. A well-bui
What Is Builder Warranty Management and Why Does It Matter?
A builders commitment to a home they built doesn’t end when the last nail is hammered in. Once homeowners move in, their experience with the home—and their builder—moves to a
Get to Know ProHome
Some secrets are well-kept intentionally. What happens in Vegas stays in Vegas. However, some well-kept secrets should be shared. While secrets may stay secret for a variety of rea
What are project labor agreements, and how do they impact the housing market?
On February 4, 2022, President Biden signed an executive order regarding the use of Project Labor Agreements (PLAs). What are PLAs? What are the parameters of the executive order?
The Value in Strengthening Building Codes
Extreme weather has become more common in the United States. The National Centers for Environmental Information (NCEI) reports that the annual average of weather/climate
The Crucial Need for Transformers
It seems as if every trip to the store, online shopping spree, or visit to a news site provides a reminder of supply chain issues. Expect a simple purchasing process – items in s
NAHB Professional Women in Building Council (PWB) is the voice of women in the building industry
Women have become more prevalent in the construction world, yet they remain a clear minority. Many organizations aim to support women in the construction world, including NAHB Prof
Labor Shortage Continues to Plague the Construction Industry
American businesses are under pressure on multiple fronts, including labor. Since March of 2018, there have been more job openings in the United States than job seekers. That scena
How long will the seller’s market persist?
Selling a house? Good for you. It’s a seller’s market. You will probably sell your home quickly and get your asking price or even more. But will the seller’s market last? If
Where are interest rates headed, and how will they impact the housing market?
Earlier this year, the Federal Reserve Board raised interest rates for the first time since 2018. Jerome Powell, chairman of the Federal Reserve, has stated that aggressive rate hi
Ways to Encourage Employee Growth in the Construction Industry
The death of construction workers has been well documented. Some put the shortage at over 600,000 workers for 2022 alone. The likelihood that the entire labor needs will
The Building Permit Process and Delays in Dallas
Oh, building permit, building permit, wherefore art thou building permit? Not even William Shakespeare could make poetry from the building permit challenges in Dallas. Let’s step
Rising building prices – Why? And, is there an end?
What goes up, must come down is the law of gravity and a quotation attributed to Sir Isaac Newton. The law seems to be irrelevant when it comes to the price of building materials,
Benefits & drawbacks of bathroom pods for your next multi-family construction project
Bathroom pods are complete, prefabricated bathrooms that can be added into multi-family apartment building projects during construction. In the factory, the pods are fully fitted w
What is Industrialized Construction?
Amy Marks, the Head of Industrialized Construction at Autodesk, defines industrialized construction as: The application of manufacturing techniques to the built environment. Let’
Digital Twins
What is a digital twin? Digital twins are exact digital replicas of physical objects, such as airplanes, nuclear steam turbines, or buildings — usually larger, more complex build
Building Information Modeling: What Is It? And What Are Its Benefits?
Building Information Modeling (BIM) involves the creation of a 3D digital model of a building. But it’s much more than that. Any 3D Computer-Aided Design (CAD) model can help us
The latest news & expert opinion: On the build-to-rent trend
Interested in learning more about the growing build-to-rent trend? Here are some news and opinion articles from across the web all in one spot.
The world needs greener concrete. Why? And How?
Concrete has long proven its usefulness as a building material. It’s the most commonly used human-made substance on the planet and twice as much concrete is used in construction
A Powerhouse Woman in Construction: Pierrette Tierney
Growing up, Pierrette Tierney’s only exposure to the construction industry was a teen summer job at an Ace Hardware store. But one day, the industry came knocking at her door.
The Internet of Things for Construction Sites: What’s the Point?
Instead of just computers and mobile phones being interconnected by the internet, sensors attached to various ordinary objects can also be internet-connected — hence the name, In
Project Delivery 101: Four Different Models
1. Design-Bid-Build (Traditional) This is probably what most builders are most familiar with. The owner contracts with an architect to design a building that meets the owner’s ne
Construction Site Theft: Steps to Tackle It
If you search online to find out the total annual cost of theft from construction sites in the United States, you’ll often see variations on the following statistic from the Equi
7 Financial Reasons to Work with a Construction Warranty Management Partner
Construction Warranty Management: The Financial Reasons The financial reasons for working with a builder warranty management partner will vary depending on the size of your constru
Construction Safety Tech
According to OSHA [Occupational Safety and Health Administration], one out of every five workplace fatalities is a construction worker, with more than 800 construction workers dyin
Green Construction: Recycling Building Materials
It goes without saying that constructing buildings that are less environmentally damaging is good for all the living things on our planet. But it’s not only the right thing to do
From Precast Concrete – Prefab Walls & Trusses: What are Builders Using & Why Not More?
Prefabricated building elements include precast concrete slabs, roof and floor trusses, insulated and non-insulated wall panels, prefabricated staircases and elevators, as well as
Construction Worker Safety Includes Mental Health
Every decent GC cares about the physical safety of their contractors and takes the steps necessary to ensure a job site that’s as physically safe as possible, given the inherent
Cybersecurity for construction companies
October is Cybersecurity Awareness Month, an opportunity to think about cybersecurity at your construction company. We sat down with Cybersecurity Consultant and Google Security Ha
Introducing ProHome’s New Partnership with Centricity
As a builder, are you looking for the best of both worlds? A one-stop shop for both your 10-year structural warranty and a boots-on-the-ground, ear-to-the-phone warranty management
Professional Women in Building: How Can Construction Companies Hire Them and Keep Them?
As you know, the construction industry has suffered from a labor shortage for many years. One way to help address that shortage is to attract — and retain — workers from groups
11 Ways Your Construction Company Can Attract and Retain Workers
The labor shortage problem We don’t need to tell you that hiring construction workers is a challenge and that the United States is plagued by a labor shortage. You live that real
Build-to-Rent Single Family Homes & ProHome’s Services for Build-to-Rent Developers
Tight Rental Market Rental markets across the United States are extremely tight, with vacancy rates at decades-long lows.[i] The graph[ii] below from Statista shows the decline in
Builders’ Blogs, Podcasts, and Video Shows
Whether you’re looking for information or entertainment, whether you prefer text, audio, or video, there’s something in this post for every builder. The content listed below wa
Introducing ProHome’s Condominium Services for Developers
If you are a developer who builds condominiums, this post is for you. It gives an overview of the developer warranty management services ProHome provides. 1. Calibration To establi
Lumber’s Lofty Prices Keep Soaring Skyward
If you work in the construction industry, you know all too well that lumber has dramatically increased in price during the pandemic. You’ve likely had to pass higher prices onto
Spring home maintenance tips for your homeowners
Warranty call or home maintenance issue? Depending on where you are in the country, your homeowners might be getting ready for entertaining on their deck, or doing some spring plan
What will your builder’s warranty cover if you partner with ProHome?
At the moment, if you’re managing your own builder’s warranty, you may well simply ‘fix’ everything that your homeowners request — even if it’s not something that n
Customer Service as a Marketing Strategy for Home Builders
For many businesses, including construction businesses, customer service is often thought of as either a necessary evil, or as the right thing to do. (Perhaps both at different tim
What are the Different Types of New Construction Warranties?
Implied warranties Instead of being explicit in a state’s laws, an implied warranty is one that is based on the legal precedent (i.e. prior court decisions) in that state. It may
Podcast: Trusting Your Processes & Preventing Warranty Claims with Matt Hobbs
Credit: Todd Dawalt – www.constructionleadingedge.com
Podcast: The Home Builder Digital Marketing Podcast
Credit: Greg Bray Blue Tangerine & Kevin Weitzel Outhouse https://www.buildermarketingpodcast.com/episodes/46-the-warranty-and-marketing-brand-connection-stacey-kincaid
Boost Homeowner Satisfaction: Work With a Warranty Partner
We understand it’s crucial for home builders to keep their customers happy. Your homeowners are a valuable source of testimonials and referrals that help your construction busine
3 Ways a Warranty Management Partner Makes Life Easier
1. Dealing with customers’ issues Answering the Phone It goes without saying that you want to keep your homeowners happy. Referrals from satisfied customers are essential to runn
3 Myths About Builders’ Warranty Management
Myth 1: All they do is answer the phone, so it’s not worth it It’s true that some third party warranty management companies seem to be little more than call centers. Random peo
What are the benefits of home builder’s warranty management?
What is home builder’s warranty management? After you’ve built a home, we understand that you’re keen to move on to building the next one. You want your homeowners to be happ
How builder’s warranty management works: What you need to know.
What is a builder warranty management? If you’re like most builders we know, once you’ve finished building a new home, you’re keen to move on to building the next one. But de
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