Multifamily Warranty Management Built Around Your Project Cycle

Hand ProHome your developer acceptance walks, your buyer punch walks, the buyer post-occupancy claims, and the sub coordination, as your project moves to the post-construction phase and your units begin closing.

The Warranty Bill Comes Due After the Revenue Stops

Occupancy turns a finished project into a service operation. Punch items, callbacks, and system complaints concentrate into a few months, arriving right as the construction team rolls onto the next deal and the last unit payment clears.
Staffing for that window means hiring people, training them on a building that is already finished, then carrying or cutting them during the gap before the next project breaks ground. That is fixed overhead charged against a pro forma that already closed.

Multifamily warranty management priced by project instead of by headcount removes the guess about how long to keep the desk staffed.

See What Handoff Would Look Like on Your Next Closeout

Bring your delivery date and unit count, and we will map coverage from first occupancy through the end of the term.

Developer Warranty Services Post-Construction, Phase by Phase

Priced this way, coverage moves with the project instead of sitting on the books between them.

Project Stage	Managed Internally	Managed by ProHome
At occupancy	Hire and train a warranty desk for a building that is already finished.	Our team takes homeowner intake from the first move-in.
Through the term	Claims, subs, and after-hours calls spread across whoever is still on the project.	One client service team, with every touch recorded in the ProHomeLive warranty CRM.
Owner and board contact	Three owners, a property manager, and a board get three versions of the answer.	One leak stays one thread with one answer for everyone on it.
When the term ends	Payroll carries into the gap before the next project breaks ground.	Coverage comes off with the term, whether the asset sells or moves into a build-to-rent hold.
Years later	A claim arrives and the defense depends on what somebody remembers.	The record is retrievable, and the claim history stays yours.

Condo Developer Warranty Management That Documents Everything

Condo claims surface years after the last unit sells, and what you can produce then shapes how that conversation goes. Multifamily warranty management is worth little without it, so our multifamily post-construction warranty services log every homeowner contact, sub visit, and determination as it happens, archived for up to 11 years, and our condominium services for developers are built on that record.

A Developer Warranty Management Company Where You Build

ProHome has partnered with developers and sponsors, on both small boutique as well as large unit condo and apartment projects from New York, to DC, to Austin and all across the United States. The ProHome team brings the oversight, and execution to our partners, so their projects stay on schedule and ensure units transition smoothly.

Infrastructure With 43 Years Behind It

Handing off post-construction warranty management developers usually keep in-house only works if the group taking it over has done it before. For 43 years, and over 100 multi-family projects, ProHome has the experience, the systems and the processes to ensure your next development wraps up successfully. .

    
 
 
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   Drew Holmes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Big house and lots to go over and Shay was fantastic the entire time. She really knows her stuff and has a great eye for things.
  
 
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   Drue Huckabee 
 
 
 
 Trustindex verifies that the original source of the review is Google. Not only was Shay extremely knowledgeable but she was also attentive to my questions and patient with me as I surveyed the home.  The experience was terrific.
  
 
      Posted on Google  
   
   Kasey Bell 
 
 
 
 Trustindex verifies that the original source of the review is Google. Was able to explain everything in terminology I understood and kept assuring me not to worry if I forgot something.  Was very friendly and knowledgeable.
  
 
      Posted on Google  
   
   LaToya Baldwin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Explained when asked questions, made the process easier.
  
 
      Posted on Google  
   
   Karen Tucker 
 
 
 
 Trustindex verifies that the original source of the review is Google. He listened and he understood my concerns. Came out right away, on time, courteous of my home and myself.  Easy to work with.
  
 
      Posted on Google  
   
   Pete A 
 
 
 
 Trustindex verifies that the original source of the review is Google. Steve's patience and the wealth of knowledge and experience he provided. Very pleased with his presentation and explanations.
  
 
      Posted on Google  
   
   Jonathan Barnes 
 
 
 
 Trustindex verifies that the original source of the review is Google. This employee went above and beyond in explaining everything about the new home. He was extremely detailed in all the important steps and made sure I understood each part of the process. I would gladly work with him again for any future questions.