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Construction Warranty Management

We Have Your Back, So You Keep Building Forward
ProHome: Simplifying Warranty Management for Builders and Developers

Whether you are single-family home builder or a multi-family  developer, new construction projects aren’t  truly complete until the one-year warranty period ends. However, by the time buyers move in, you’ve likely moved on. ProHome provides a smarter solution for managing warranties, allowing you to focus fully on your next project.

For over 40 years, ProHome has been the trusted partner for builders and developers nationwide, delivering a seamless, hassle-free warranty management process. From pre-close walkthroughs to post-sale warranty claims, we handle every detail, allowing you to focus on what you do best: building exceptional new homes.

ProHomeLive: a Game-Changer in New Construction Warranty Management

At the center of our service is ProHomeLive, our proprietary Warranty CRM platform that simplifies warranty management for builders and developers  No other company in the  industry combines expert field support, 24/7 dedicated client service support,  with cutting-edge technology to document, track, and archive all warranty-related information.

With ProHome, you’re not just outsourcing a task—you’re gaining a partner focused on protecting your reputation, boosting buyer satisfaction, and  helping your business succeed. Our fully integrated, full-service approach includes:

Real-Time Tracking

Builders and developers can monitor the progress of claims and punch lists at a glance.

Homeowner Engagement

Buyers can submit warranty claims, upload photos, and track updates effortlessly.

Comprehensive Reporting

All interactions and resolutions are securely recorded, providing peace of mind and protection for any claims.

Simplified Coordination

Approve claims, manage subcontractor schedules, arrange for repairs, and oversee warranty processes—all in one place.

ProHomeLive isn’t just a CRM—it’s the backbone of our service, streamlining communication, reducing stress, and ensuring results.

Warranty Management That Works for You
Save time

Say goodbye to warranty headaches—our team handles claims, walkthroughs, and subcontractor coordination so you can focus on your next project.

Protect Your Reputation

A seamless post-project experience keeps buyers happy, leading to better reviews and stronger referrals.

Reduce Risk

ProHomeLive archives every claim, conversation, and resolution for 11 years, ensuring complete documentation and legal protection.

Scalable Solutions

Whether you're a builder, developer, or remodeler, our services flex to meet your needs, so you only pay for what you use.

Seamless Warranty Solutions for Home Builders

A great homebuying experience doesn’t end at closing—it starts with confidence in their new home. ProHome provides onsite homeowner orientation walkthroughs, guiding buyers through their home’s features while setting clear expectations for warranty coverage. From there, we handle warranty calls, subcontractor coordination, and post-sale support, giving your team the freedom to focus on building. 

With expert service, reduced overhead costs, and detailed claim documentation, we help you create satisfied homeowners and protect your reputation. 

Post-Construction Warranty Services for Developers

A seamless handoff is key to protecting your investment and reputation. ProHome manages punch lists, warranty coordination, and buyer support, ensuring a smooth transition for residents while keeping your operations running efficiently. 

With scalable services tailored to your project’s needs, we handle the post-sale details so you can stay focused on your next development. 

Stress-Free Warranty Support for Remodelers

Every remodel is a reflection of your craftsmanship, and a smooth post-project experience keeps that reputation strong. ProHome takes care of warranty requests, homeowner follow-ups, and issue resolution—so you don’t have to. Whether it’s a kitchen update or a full-home transformation, we make sure your clients feel just as confident in your work months later as they did on reveal day. 

With expert support and detailed documentation, you can move on to the next project knowing your clients are covered. 

Let's Get Started

You build great homes. Support them with a best-in-class warranty.

Post-Construction Warranty Services for Developers

Behind every ProHome service is a team of experienced professionals dedicated to your successWith backgrounds in construction, real estate, and customer care, our experts bring valuable industry knowledge to every interaction with you and your buyers. We’re here to make your job easier, keep your buyers satisfied, and help your business thrive.

ProHome Testimonials

Alex Cope, Cope Homes
"Since we started working with ProHome, a huge administrative burden has been lifted. They represent us well and keep our buyers informed and happy with the warranty and walkthrough process. It's been a win-win experience."
Rochelle Hung, Pontiac Land Group
"We engaged ProHome for their Quality Inspection Punchlist Walkthrough service. ProHome's professionalism, attention to detail and quality of work exceeded our expectations and we would welcome working with them in the future."
Tom Lynch, Pacesetter Homes
"ProHome was the perfect partner to align with. ProHome as allowed operations to focus on growth efforts and quality, while reducing the need for additional staffing to perform the Customer Walk Through process, giving the time back to the construction managers. If you are looking for a more consistent and reliable way to execute warranty oblogations, I recommend you give ProHome the opportunity to help."
Jennifer Johnson, Olivia Clarke Homes
"Our partnership with ProHome is an excellent extension of the experience we provide our new home buyers. ProHome reviews processes and sets warranty expectations with homeowners, allowing our team more time to do what we do best."
Donald Landau, Westbook Properties
"I was initially resistant to using a third party for the punchlist process as I had previously used developer/owner for this process . I am now a genuine supporter and would highly recommend Prohome to any developers/owner as the service enhances experience for both the buyer and developer/owner due to the professionalism and documentation."

Proud Member

Of the following HBA's
Home Builders Association of Greater Kansas City Logo
Dallas Builders Association Logo
Home Builders Association of Austin Logo
Home Builders Association of Tulsa Logo
Home Builders Association of Middle Tennessee
Ashville Home Builders Association Logo

Streamline Your Post-Construction Process Today with ProHome

Whether you are a sponsor, developer, or builder, ProHome can manage  existing warranty management program. Reach out today to discover how we can simplify your post-construction processes, save time and resources, boost your brand reputation, and increase buyer satisfaction.

We’re ready to help when you are!

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