builder Warranty Management
ProHome: Simplifying Warranty Management for Builders and Developers
Whether you’re a single-family home builder or a multi-family developer, new construction isn’t truly complete until the one-year warranty period ends. ProHome provides an efficient solution for managing warranties, allowing you and your team to confidently continue focusing on building.
For over 40 years, ProHome has helped builders nationwide uphold the integrity of their warranty commitments clearly, consistently, and professionally. Our services are structured as a pass-through cost and operate on a pay-as-you-go basis, giving builders the flexibility to scale without adding overhead. As your 3rd-party warranty management provider, ProHome reduces claims, educates homeowners, and supports your reputation from the very first walkthrough to the final resolution, allowing you to focus on what you do best: building exceptional new homes.
Say goodbye to warranty headaches. Our team handles claims, walkthroughs, and subcontractor coordination so you can get back to building.
We manage homeowner expectations so that your clients receive consistent service, while reducing your potential warranty expenses and improving business reviews.
We meticulously manage your warranty process. ProHomeLive archives every claim, conversation, and resolution for 11 years, ensuring complete documentation and legal protection.
Whether you're a builder, developer, or remodeler, our services flex to meet your needs, so you only pay for what you use, when you need it.
Warranty management that works for you
The team behind your team
When warranty tasks pull staff away from building, everyone feels it. ProHome steps in as an extension of your staff, absorbing the daily volume of homeowner needs and coordination tasks so your field teams are freed up to focus on building.
Built to scale with your business
As your volume rises, so will your warranty workload. ProHome’s scalable model aligns to your pace, offering flexible pay- as-you go support that expands or contracts with your pipeline to keep your budget and operations efficient.
Confidence from start to finish
The way a homeowner is cared for after move-in leaves a lasting impression. We help builders deliver a reliable and well-organized warranty service experience that reinforces confidence, reduces friction, and reflects the quality of the home they just purchased.
Streamline Your Post-Construction Process Today with ProHome
Whether you are a sponsor, developer, or builder, ProHome can manage existing warranty management program. Reach out today to discover how we can simplify your post-construction processes, save time and resources, boost your brand reputation, and increase buyer satisfaction.
We’re ready to help when you are!
Post-Construction Warranty Services for Developers
Behind every ProHome service is a team of experienced professionals dedicated to your success. With backgrounds in construction, real estate, and customer care, our experts bring valuable industry knowledge to every interaction with you and your buyers. We’re here to make your job easier, keep your buyers satisfied, and help your business thrive.
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You build great homes. Support them with a best-in-class warranty.
ProHomeLive: a Game-Changer in New Construction Warranty Management
At the center of our service is ProHomeLive, our proprietary Warranty CRM platform that simplifies builder warranty management and post-construction work. No other company in the industry combines expert field support, 24/7 dedicated client service support, with cutting-edge technology to document, track, and archive all warranty-related information.
With ProHome, you’re not just outsourcing a task, you’re gaining a partner focused on protecting your reputation, boosting buyer satisfaction, and helping your business succeed. Our fully integrated, full-service approach includes:
Decision-Ready
Data
ProHome captures vital data from claims and customers, giving builders clarity for decisions. e.
Homeowner Engagement
Buyers can submit warranty claims, upload photos, and track updates effortlessly.
Real-Time
Tracking
All interactions and resolutions are securely recorded, providing peace of mind and protection for any claims.
Simplified Coordination
Approve claims, manage subcontractor schedules, arrange for repairs, and oversee warranty processes—all in one place.
ProHomeLive isn’t just a CRM—it’s the backbone of our service, streamlining communication, reducing stress, and ensuring results.
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