ProHomeLive
The Backbone of Post-Construction Oversight
Smarter Technology for Smarter Builders and Developers
In today’s fast-paced building and development industry, staying on top of post-construction service issues isn’t just nice to have—it’s mission-critical. That’s why ProHome built ProHomeLive, a proprietary customer care platform designed to take the guesswork, headaches, and paperwork out of builder warranty tracking services and developer warranty tracking services.
Whether you’re managing single-family homes or large-scale multi-family communities, ProHomeLive is the engine that keeps your warranty processes running smoothly—while keeping your team informed, your subs accountable, and your buyers satisfied.
Let’s take a closer look at what ProHomeLive does, how it works, and why it’s such a powerful tool—especially for builders and developers navigating the complex demands of the California housing market.
What Is ProHomeLive?
ProHomeLive is ProHome’s proprietary CRM platform specifically designed for post construction warranty management services. Unlike generic construction management software, ProHomeLive is purpose-built to handle the nuances of new home construction warranties, including real-time service tracking, homeowner interactions, subcontractor coordination, and detailed historical documentation.
It’s not just software—it’s the digital backbone of everything we do at ProHome.
What ProHomeLive Tracks and Manages
From the first PunchList walkthrough to the final 10-month warranty check, ProHomeLive tracks every detail of post-construction oversight.
Here’s a glimpse into what’s managed within the system:
Every issue is logged, timestamped, and archived—ensuring full transparency for builders, developers, and homeowners.
Real-Time Visibility That Changes Everything
For both builders and developers, ProHomeLive delivers the kind of real-time warranty management visibility that most teams only wish they had. Whether you’re on-site or across the country, you can log into the portal and see exactly what’s happening—unit by unit, issue by issue.
Developers benefit from a higher-level view of project performance. Through ProHomeLive, developers can:
- Monitor progress across multiple units or entire buildings
- Review common issue trends for quality assurance feedback
- Track subcontractor responsiveness
- Ensure buyer issues are handled with professionalism and speed
It’s ideal for developers juggling multiple projects, especially in large metro markets, where timelines and regulations are tight and reputational stakes are high.
Empowering Homeowners
Tips, Resources, and Ongoing Support
One of the most appreciated features of ProHomeLive is its homeowner-facing portal—not just for submitting claims, but for accessing valuable tools and education. Within their dashboard, homeowners can find a variety of resources designed to help them take care of their new home with confidence. This includes:
Guidance on what to inspect and service as the seasons change, helping homeowners keep systems running efficiently year-round.
Simple checklists and how-to resources covering HVAC filter replacements, plumbing precautions, and electrical safety.
Clear, accessible explanations of what’s covered under their new home construction warranties, so homeowners understand what to expect and how to properly care for their home.
This added value not only supports your buyers—it reflects positively on your brand. By making education and resources part of the ownership experience, you’re helping protect the integrity of the home while reducing preventable service calls down the line.
Built for the Way You Work—Nationwide
At ProHome, we proudly serve builders and developers across the country. But we also understand that certain markets bring their own unique challenges. From complex building codes and diverse buyer expectations to tight project timelines and heightened legal scrutiny, delivering homes requires a high level of precision and documentation.
That’s where ProHomeLive shines. Our platform creates a comprehensive, digital paper trail that helps mitigate risk and ensure accountability. Every service ticket, homeowner call, subcontractor interaction, and warranty resolution is carefully logged and archived for 11 years.
Whether you’re a high-end condo developer in Los Angeles, a production builder in New York, or a project manager anywhere else across the U.S.—ProHomeLive ensures your post construction warranty management services are organized, compliant, and consistently executed.
Why ProHomeLive Is a Major Selling Point for Builders and Developers
When builders and developers work with ProHome, ProHomeLive becomes a key part of your service offering—and a value-add that sets you apart.
You’re not just handing buyers a warranty, you’re handing them a full-service experience supported by technology, field service professionals, and ongoing support.
And from your own perspective, you’re getting a scalable solution for builder warranty tracking services and developer warranty tracking services without the need to hire a full internal team.
Key Benefits Recap
✔ Centralized tracking for every warranty claim and resolution
✔ Seamless communication with homeowners and subcontractors
✔ Instant visibility through real-time builder warranty management dashboards
✔ Better quality control with data-driven feedback loops
✔ Long-term data archiving for risk protection and reporting
✔ A higher standard of service that enhances your brand reputation
Experience the Power of ProHomeLive for Your Next Project
If you’re looking to streamline your post construction warranty management services, ProHomeLive offers the tools, transparency, and technology to help you deliver homes with confidence—and maintain your reputation long after the sale.
Whether you’re scaling your operation or simply want more control over the warranty phase, ProHomeLive gives you the edge.
Let’s talk. Discover how ProHome can power your next project with real-time insight and total warranty oversight.
