Location: Wichita, KS - Remote/In Person

ProHome is a people-centric, dynamic, and thriving Wichita-based international Company that is hiring a Client Relationship Coordinator position to provide an excellent customer experience.  You will collaborate closely with our partners to assist customers with service requests, questions, and/or concerns. Our primary goal is to provide excellent customer service and ensure high customer retention. Excellent organizational skills, phone etiquette; written and verbal communication skills are required.  ProHome is committed to creating a culture of those who challenge the status quo, ask great questions and people who can thrive in their environment.

Health, dental, vision, life, and disability insurance benefit plans. Employee Assistance Programs.
Office location - Downtown Wichita. After training: Hybrid work environment (At Home and in Office). Full-Time Monday - Friday 8 am - 5 pm. 

Responsibilities:

• Serve as the lead point of contact for a group of homeowners, sub-contractors, builders & developers within assigned territories.  
• Respond to customer inquiries, claims & requests for service calls.
• Coordinate subcontractors to meet contractual conditions of performance.
• Prepare reports and document job status and completion. 
• Become and remain proficient in our services and the associated terminology. 
• Plan, organize & officiate builder meetings. 

Qualifications:

• Bachelor’s degree preferred or equivalent combination of education, training, and experience.
• Strong attention to detail and organizational skills, capable of holding sub-contractors to expected timelines.
• Friendly relationship builder with customer service excellence. 
• Team player who enjoys working with a close-knit team. 
• Proficient professional business communication – written and oral. 
• Exceptional follow-up, problem-solving, and conflict-resolution skills. 
• Must be able to successfully use a CRM system, internet & office programs.

Compensation: $18-20/hour

ProHome is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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Location: Wichita, KS

Is developing your passion? Do you like helping people? Are you patient and level-headed? Do you enjoy exceeding expectations and are not afraid of taking on new things and challenges?

We may have the perfect opportunity for you!

Job Overview:

As an IT Support Specialist/ Entry Level .Net Developer, you will have the chance to work directly with our internal and external customers on a variety of issues and projects. Daily tasks include answering phone calls, responding to emails, documenting issues and processes, and completing tickets in a timely manner. The ideal candidate will be a problem solver, detail oriented, a good team player and an effective communicator. Strong technical and problem-solving skills to support our proprietary software are a must along with:

• The ability to set up/troubleshoot Windows OS clients, Office 365, and Microsoft Office products.
• Support for Apple and Android devices.

This job will also include beta testing/documentation as well as providing real time support and training to internal and external users. Provide tier 1 support to in-house personnel using a ticketing system.

Responsibilities:

• Serve as the initial contact for the internal and external customers for IT‐related issues.
• Maintain existing software.
• Ability to handle concurrent support issues and quickly prioritize them based on their criticality and communicate effectively with the affected users if a conflict arises.
• Monitor outstanding help desk tickets to ensure issues are resolved and/or the originators have appropriate updates on the status.
• Identify ongoing challenges that may not rise to the level of being an issue, but collectively represent an opportunity to add value to the system and communicate them with the development team.
• Provide user level testing for the development teams.
• Assemble any user documentation and/or training material for new software releases.
• Conduct functional and non-functional testing.
• Testing developed software and programs to ensure the best functionality & optimization.

This is not an all-inclusive list of responsibilities and may change as business needs dictate.

Qualifications:

• 2+ years of experience as a basic C# and .NET developer
• 2+ years of experience developing web applications using .NET, C#, and JavaScript
• 2+ years of experience with ASP.NET Core
• 2+ years of experience with Entity Framework Core
• 2+ years of experience with MSSQL
• 2+ years of experience developing traditional and headless content management systems.
• 3+ years of experience using SharePoint, OneDrive
• 3+ years of helpdesk support in an IT environment
• Experience with agile development, troubleshooting software for PCs, network, application security support and mobile device issues. Installing mobile devices and supporting Windows OS systems client support while identifying, using, and connecting hardware components and devices.
• Passion for writing readable, low defect, unit tested code.
• Resourcefulness and troubleshooting aptitude.
• Excellent basic knowledge about Information Technology
• A team player with great communication skills
• Experience identifying and protecting network connections and devices against security threats.
• Demonstrated experience following best practices for communication, safety, and environmental factors.

Salary: $50-60K Annually

Health, dental, vision, life, and disability insurance benefit plans. Employee Assistance Programs.

ProHome is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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Location: New York, NY 

This position with part-time hours includes meeting new home buyers, orienting them to their homes, and documenting any potential construction issues. This is an independent contractor position requiring travel around the New York, NY area. We are looking for positive, energetic, enthusiastic team members. Exceptional Customer Service skills and excellent organizational skills are a must as well as the ability to speak with new home buyers. Knowledge and experience in the Construction of New Homes is preferred and Real Estate experience is helpful.

​Qualifications:

• Exceptional Customer Service skills; strong verbal and written communication skills.
• High-level efficiency with iPad, Microsoft Office, PDF Expert & Adobe PDF required.
• Deadline and detail oriented.
• Strong residential construction walkthrough skills.
• A real estate background is very helpful.

Compensation: $500 - $2000/monthly.

ProHome is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

APPLY TODAY