Home Builders Warranty Management
We Have Your Back, so You Keep Building Forward
Builders Warranty Management for New Home Construction
Managing warranties doesn’t have to fall on your shoulders. With ProHome, we handle your one-year builder warranty management from start to finish, taking care of every detail so you can focus on building outstanding homes. Our streamlined process improves warranty claims, boosts homeowner satisfaction, strengthens your brand reputation, and enhances your bottom line.
Let us handle the workload—partner with ProHome for expert warranty management.
What We Do for Builders
Our trained field agents meet homeowners at the property, guiding them through a detailed punch list that covers home systems and building components.
Detailed Walkthroughs
Our trained field agents meet with homeowners at the property, guiding them through a detailed punch list that covers home systems and building components.
Streamlined Warranty Claims
We coordinate with subcontractors, track issues, and ensure prompt resolutions of all warranty claims.
ProHomeLive Portal
Our proprietary Warranty CRM system provides both homeowners and builders with everything they need. Homeowners can submit claims, upload photos, and contact customer support, while builders can track real-time updates on all warranty activities.
Emergency Support
We provide 24/7/365 responses to urgent issues, so homeowners are always supported.
Long-Term Documentation
Every interaction, claim, and resolution are securely archived for 11 years, providing you with valuable data history and protecting you from potential disputes.
ProHomeLive is more than just a customer management system — it’s the core of our service, built to improve communication, reduce stress, and drive results.
Why Builders Choose ProHome
Tailored Warranty Solutions for Builders
ProHome empowers home builders by taking the heavy lifting out of warranty management:
ProHome handles all the time-consuming tasks associated with warranty management. On average, each claim involves multiple phone calls, follow-ups, and coordination—hours of work that our team handles for you. Spend less time on logistics and more time on what you do best: building quality homes.
Our scalable service model eliminates the expense of maintaining an in-house warranty team. You only pay for what you need, making it an efficient solution that adapts to your workload. Reduce overhead, avoid recruitment costs, and keep your operations lean while ensuring top-tier support.
Partnering with ProHome makes a lasting impression on homeowners. Through education, guidance, and support, we create satisfaction that leads to glowing reviews, word-of-mouth referrals, and a stronger reputation for your business in the market.
With ProHomeLive, our proprietary warranty management CRM every claim, interaction, and resolution are documented in detail and securely archived. This level of thoroughness protects your business from potential disputes, giving you unmatched peace of mind.
Builder Testimonials
The Homeowner Walkthrough Experience
Homeowner Walkthrough is Key
The homeowner walkthrough is a key part of ProHome’s service. In this guided session, our team educates new homeowners on their property’s systems and maintenance, answers questions, and creates a comprehensive punch list of items requiring attention. This process educates homeowners with the knowledge they need to maintain their new home from the moment they take their keys.
Positive, Stress-Free Experience
Our representatives aren’t just knowledgeable — they are industry veterans with extensive experience in real estate, construction, home insurance, and other related fields. Builders can trust ProHome to send professional, customer-facing experts who excel at answering questions, solving problems, and create positive relationships with homeowners.
With ProHome, you’ll transform this crucial step into a positive, stress-free experience that enhances your brand. Walkthroughs are a key part of our services, helping generate referrals and drive business growth.
Quick Breakdown: Why It Matters
Sets expectations and builds trust.
Educate homeowners with important insights about their new home.
Identifies and documents potential issues early, lowering long-term warranty costs.
Ready to Transform Your Warranty Management Process?
ProHome simplifies warranty management for new construction, making it efficient and builder focused. With 40 years of expertise, we save you time, cut costs, and enhance the homeowner experience. We have your back, so you keep building forward.
Contact ProHome today to begin the conversation and free yourself from the hassle of warranty management.
The Power of the ProHomeLive Portal
Our proprietary ProHomeLive system ensures seamless and organized communication for both homeowners and builders.
Features for Homeowners:
Submit issues with ease, including photos and descriptions.
Reach ProHome’s dedicated team anytime for questions or concerns.
Review all warranty records, punch lists, and resolutions in one secure location.
Features for Builders:
Monitor the status of warranty claims and punch lists as they’re resolved.
Access detailed records for every home, archived securely for 11 years.
Approve claims and coordinate subcontractor work directly through the portal.
This transparency and ease of access means fewer homeowner frustrations and more streamlined processes for builders, saving time and reducing stress for everyone involved.
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